Privacy Policy for Algotels.net
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type, IP address, page view duration, referral sources, operating system details, and click patterns. This information is collected through automated logging systems, cookie tracking, and analytics tools and may include search preferences, booking patterns, and interaction with site features. The source of this data is our analytics software and server logs. We process this information for several important purposes, including improving site performance, analyzing user behavior, enhancing security measures, and optimizing user experience, which enables us to deliver personalized content, improve navigation, and enhance service efficiency. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes your name, email address, telephone number, billing address, and payment information. This information is collected through registration forms, booking processes, and account updates and may include loyalty program details, communication preferences, and account security settings. The source of this data is your direct input during account creation and subsequent interactions. We process this information for managing user accounts, processing reservations, providing customer support, and maintaining service records, which enables us to facilitate bookings, process payments, and provide personalized services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes travel preferences, accommodation history, special requests, dietary requirements, and accessibility needs. This information is collected through profile customization, booking history, and user preferences settings and may include preferred room types, favorite destinations, and travel companion details. The source of this data is your direct input and booking behavior. We process this information for personalizing your experience, providing tailored recommendations, improving our services, and enhancing customer satisfaction, which enables us to offer relevant suggestions, customize communications, and anticipate your needs. The legal basis for this processing is our legitimate interests in providing personalized services and improving user experience.
Your Rights:
Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of this data. This includes the ability to receive detailed information about the data we hold, understand how we use it, and know who we share it with. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our data protection team directly at [email protected]. We will respond within 30 days and may require proof of identity, account information, and specific data request details to verify your identity.
Right to Rectification: You have the right to request correction of any inaccurate personal data we hold about you, as well as the completion of any incomplete personal data. This includes the ability to update contact information, correct booking details, and modify account preferences. To exercise this right, you can use our account settings panel or contact our customer support team with specific correction requests. We will process your request within 15 business days and may require account verification, supporting documentation, and specific correction details to verify your identity.
Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected. This includes the ability to delete account information, remove booking history, and withdraw consent for data processing. To exercise this right, you can submit an erasure request through our privacy center or contact our data protection officer. We will respond within 30 days and may require government-issued identification, account credentials, and written confirmation to verify your identity.
Right to Restrict Processing: You have the right to limit how we use your personal data in specific circumstances, particularly when you contest its accuracy or object to its processing. This includes the ability to pause data processing, limit marketing communications, and temporarily suspend account activities. To exercise this right, you can adjust your privacy settings or submit a formal restriction request. We will respond within 15 days and may require account verification, specific restriction parameters, and formal written requests to verify your identity.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit this data to another controller. This includes the ability to export booking history, transfer account information, and receive data records. To exercise this right, you can use our data export tool or submit a portability request through our privacy portal. We will respond within 30 days and may require two-factor authentication, account verification, and specific format requirements to verify your identity.Data Processing and Security Measures
We take the security and proper handling of your personal data seriously at Algotels.net. This section details our comprehensive data processing activities and security measures.
Data Processing Activities
We process Service Data which includes booking details, travel preferences, accommodation selections, and user account information. This processing involves automated analysis and secure storage, enabling us to provide personalized travel recommendations and booking services. For example, in the context of Travel, this includes matching hotel availability with your specified dates and preferences. The legal basis for this processing is the performance of our service contract with you, specifically to facilitate accommodation bookings and travel planning.
We process Technical Data which includes device information, IP addresses, browser types, and interaction patterns with our platform. This processing involves automated collection and analysis, enabling us to optimize our website performance and user experience. For example, in the context of Travel, this includes adapting our search results display based on your device capabilities. The legal basis for this processing is our legitimate interest in maintaining and improving our services.
We process Communication Data which includes email correspondence, chat messages, and customer service interactions. This processing involves secure storage and analysis, enabling us to provide effective customer support and maintain service quality. For example, in the context of Travel, this includes handling booking modifications and special requests. The legal basis for this processing is the performance of our service contract and our legitimate interest in maintaining customer relations.
We process Transaction Data which includes payment details, booking confirmations, and reservation modifications. This processing involves secure payment processing and record-keeping, enabling us to complete bookings and maintain accurate financial records. For example, in the context of Travel, this includes processing hotel payments and managing refunds. The legal basis for this processing is the performance of our service contract and compliance with legal obligations.
We process Preference Data which includes saved searches, favorite hotels, and customized alerts. This processing involves preference tracking and analysis, enabling us to provide personalized recommendations and alerts. For example, in the context of Travel, this includes notifying you about price drops for your preferred destinations. The legal basis for this processing is your consent and our legitimate interest in providing personalized services.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive travel-related data.
International Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001 standards, GDPR requirements, and industry-specific travel data protection protocols. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of account activity plus 2 years for service improvement and legal compliance
Usage Data: Retained for 12 months to analyze travel patterns and improve services
Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements
Communication History: Retained for 3 years to maintain service continuity and handle disputes
Technical Logs: Retained for 6 months for security and performance optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for Algotels.net
Essential cookies serve fundamental functions for our travel booking platform’s core operations. These cookies process authentication tokens, session identifiers, and security parameters to enable seamless booking experiences. For example, in our travel context, these cookies maintain your selected travel dates and hotel preferences while you browse different options.
Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain secure browsing sessions, and ensure proper site operations. We use them specifically for:
– User authentication during booking processes
– Security measures to protect transaction data
– Basic site operations including search functionality
– Session management for continuous browsing
– Technical stability during hotel searches
Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences for international travelers
– Region-specific content and currency display
– User interface customization for repeat visitors
– Feature optimization for booking flows
– Personalized settings for travel preferences
Analytics cookies help us understand user behavior. They collect information about:
– Page interactions with hotel listings
– Navigation patterns through search results
– Feature usage in booking processes
– Session duration for travel research
– User preferences for accommodation types
Performance cookies assess and improve website operation by:
– Monitoring site speed during peak booking periods
– Identifying technical issues in the reservation system
– Optimizing content delivery for hotel images
– Analyzing user experience in the booking funnel
– Tracking system performance across global regions
Cookie Management
You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences center
– Account settings
– Device-specific options
GDPR Compliance
For EU residents, we ensure:
– Explicit consent mechanisms for data collection
– Data minimization in travel bookings
– Purpose limitation for collected information
– Storage limitations on booking data
– Processing transparency in all operations
CCPA Compliance
California residents have additional rights:
– Right to know about personal information collected during bookings
– Right to delete personal data from our systems
– Right to opt-out of data sales
– Right to non-discrimination in service quality
– Right to access collected information about travel history
COPPA Compliance
Regarding users under 13:
– Age verification requirements for account creation
– Parental consent procedures for young travelers
– Limited data collection from minors
– Special protection measures for youth bookings
– Parental access rights to booking information
Updates and Changes
Policy updates involve:
– Regular review procedures of privacy practices
– User notifications of significant changes
– Consent renewal when required by law
– Clear change documentation
– Continuous compliance monitoring
Contact Information
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for algotels.net and covers all associated services within the Travel industry.